Assistant Property Manager (Remote)

A propos du poste

Join Affinity Management Services, a premier association management firm serving the Miami-Dade, Broward, and Palm Beach counties in Florida. As we continue to expand our footprint, we are seeking a highly organized and proactive Assistant Manager to support our growing communities and ensure a first-class living experience for all residents.

Missions principales

• Support the Association Manager in the daily operations of assigned communities.
• Act as a key liaison between residents, vendors, and internal teams.
• Manage work orders, service requests, and maintenance activities efficiently.
• Respond to homeowner inquiries via phone, email, and the resident portal.
• Collaborate with the CSR team for resident file follow-ups and with the accounting department regarding balances and collections.
• Prepare essential reports and documentation for Board meetings.
• Maintain accurate communication logs, violation records, and operational updates.
• Monitor vendor performance and assist in planning inspections and site visits.
• Identify opportunities for process improvement and operational efficiency.

Profil recherché

• Proven experience in coordination, customer service, or property management.
• Exceptional written and verbal communication skills in English.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proactive problem-solving skills and sound decision-making abilities.
• Professional demeanor with a strong commitment to high-quality customer service.

Competences requises

• Proficiency in MS Office Suite (Excel, Word, Outlook).
• Experience with property management software (VMS, AppFolio, or similar) is highly preferred.
• Ability to maintain organized digital filing systems.
• Strong administrative and reporting capabilities.