Bilingual Virtual Executive Assistant (Remote)

About the role

Viva is hiring a bilingual virtual executive assistant to support one US or Canadian startup executive, working remotely from anywhere in Mexico, Colombia, Ecuador, Costa Rica, Honduras, Guatemala, El Salvador, Peru, Paraguay or Nicaragua. The role suits people who have previously led teams such as supervisors, team leads, operations managers, quality leads, trainers or account managers.

Key responsibilities

• Admin: own the executive's calendar, inbox, meetings, travel, expenses and event planning
• Operational: improve workflows, data analysis, reports, SOPs, documentation, projects and internal coordination

Required profile

• 2+ years in a leadership role (Customer Service supervisor, team lead, operations manager, quality lead, trainer, account manager or similar)
• C1 English, written and spoken
• At least one role with 2+ year tenure
• Proactive by default, not by request

Required skills

• Google Workspace
• Slack
• Notion
• AI tools

What we offer

• $1,200 USD per month base, up to $1,600 USD per month total, with raises every 6 months
• Fixed schedule, no overtime, no weekends; paid holidays, vacation, sick days and family care days
• Paid parental leave and global health insurance
• 100% remote, forever, with a 5-week paid training
• Growth paths to Senior Executive Assistant, Customer Success Manager and Chief of Staff