Retail Boutique Assistant – Luxury Hospitality

About the role

The Retail Boutique Assistant will deliver a personalized, high‑end shopping experience for guests at Amanvari, a luxury retreat in Mexico. You will combine customer service, point‑of‑sale operations and inventory management to uphold the boutique’s premium standards.

Key responsibilities

• Provide courteous, knowledgeable assistance to guests and advise on purchases.
• Maintain immaculate presentation of the boutique, including visual merchandising and product displays.
• Conduct monthly inventories, cash‑register reconciliations and generate reports in line with company guidelines.
• Verify incoming merchandise, tag items correctly and create inventory codes in the system.
• Select suppliers and products, ensuring quality, profitability and alignment with the hotel’s brand.
• Identify process improvements and report them to streamline operations.

Required profile

• Bachelor’s degree in Accounting, Business Administration, Business Management or equivalent.
• Minimum 2 years experience in a similar retail role, preferably within luxury hotels.
• Knowledge of regional suppliers and contacts with renowned artisans.
• Understanding of marketing and retail strategy.

Required skills

• Point‑of‑sale (POS) system operation.
• Inventory management and control.
• Cash register reconciliation.
• Visual merchandising and space optimization.