Agency & Partnership Account Manager – TikTok Shop (Mexico)

About the role

Join TikTok’s Shop Partnership (TSP) team to shape the future of social e‑commerce in Mexico. As an Agency & Partnership Account Manager you will onboard, incubate and support agency partners, helping them drive sales and grow on the TikTok platform.

Key responsibilities

• Build strong relationships with e‑commerce and digital‑marketing agencies, positioning TikTok as their preferred commerce platform.
• Act as the primary liaison and TikTok advocate for assigned agencies, managing the full client lifecycle.
• Guide partners through onboarding, training, and strategic briefings to maximize platform performance.
• Monitor and improve TSP performance by delivering best‑practice guidance on live‑stream strategy, traffic analysis and performance diagnostics.
• Design and launch incentive programs to boost agency engagement and growth.
• Identify new agency opportunities, develop them into successful TSP partners, and prioritize solutions based on data‑driven insights.

Required profile

• At least 1 year of professional experience.
• Bachelor’s degree.
• Experience in partnership development, account management or related fields.

Required skills