Bartender – Opening Hotel Mama Shelter Mexico City

About the role

Mama Shelter, a hotel brand owned by Ennismore (a joint venture between Ennismore and Accor), is hiring a bartender for its opening at Mama Shelter Mexico City. The role centres on delivering excellent service and the finest cocktails while upholding the brand's service standards.

Key responsibilities

• Ensure guests receive the finest cocktails and uphold MAMA standards of service at all times
• Stay current with the MAMA Shelter Cocktail Program through tastings and training
• Be genuine in interactions with guests
• Prepare garnishes, stock ice, glassware and paper supplies
• Make sure guest complaints are addressed promptly by management
• Keep workspaces impeccably clean and tidy
• Know all inventory products and follow proper cash and payment procedures
• Maintain safe work habits and environments and comply with Alcohol Beverage Control safety standards
• Perform other duties as assigned

Required profile

• A stickler for great service
• Genuine and personable with guests
• Knowledge of inventory products

The company states that no AI screening is used; applications are reviewed personally, followed by a phone conversation with the People & Culture team and then an online or face-to-face conversation, with a decision within two to three weeks.