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Client Success Manager – Klaviyo Account Manager

AgencyHires · Mexique

🇬🇧 English
Klaviyo SMS marketing Email marketing ClickUp

Descripcion del puesto

About the role

We are looking for a Client Success Manager to own the relationship and retention strategy for ecommerce brands using Klaviyo. You will work closely with founders and a creative team to turn email and SMS campaigns into measurable revenue growth.

Key responsibilities

  • Lead client communication, check‑in calls and performance reviews.
  • Build retention roadmaps across flows, campaigns, SMS and segmentation.
  • Identify revenue opportunities within Klaviyo data and plan monthly promos, launches and tests.
  • Brief copywriters, designers and Klaviyo specialists with clear direction.
  • Maintain organized project tracking in ClickUp to ensure timely delivery.

Required profile

  • Hands‑on experience with Klaviyo and ecommerce client management.
  • Ability to read data, spot gaps and translate insights into actionable strategies.
  • Strong written English and confident client‑facing communication.
  • Organized, able to manage multiple moving parts and overlap US time zones.

Required skills

  • Klaviyo
  • SMS marketing
  • Email marketing
  • Data analysis
  • ClickUp

Questions fréquentes

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Publicado hace 4 meses

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AgencyHires

Mexique