Country Manager – Mexico

About the role

Flexport is seeking a Country Manager for Mexico to lead the expansion of its logistics and freight forwarding services. The role will build and manage local teams, drive market presence, and ensure seamless service delivery across the country.

Key responsibilities

• Oversee all operational aspects in Mexico, ensuring efficiency, compliance, and alignment with global standards.
• Develop and execute local business strategies that support regional and global growth objectives.
• Identify, negotiate, and maintain partnerships with local service providers to expand the network.
• Recruit, develop, and lead a high‑performing local team, fostering a culture of excellence.
• Drive customer success by maintaining service quality, resolving issues, and building long‑term relationships.
• Lead the commercial strategy, managing sales efforts to grow existing accounts and acquire new customers.
• Monitor market trends, customer needs, and competitive landscape to uncover new opportunities.
• Ensure adherence to legal, regulatory, and ethical standards.

Required profile

• 10+ years of progressive experience in logistics, freight forwarding, or supply chain management.
• Minimum 7 years in a leadership role with proven team‑building capabilities.
• Demonstrated track record of growing a freight forwarding business in Mexico.
• Strong relationships with local buyers of freight forwarding services.

Required skills