Customer Strategy Lead – Proposals & Pursuits

About the role

Join Bain's Customer Center of Excellence within the Bain Capability Network to lead high‑impact client proposals and pursuit strategies. You will work with global consultants, practice leaders, and senior stakeholders to translate complex business challenges into compelling executive‑level narratives.

Key responsibilities

• Lead the creation of sales collateral such as proposals, pitch decks, and RFP/RFI responses for priority client opportunities across regions.
• Rapidly assess client business models, competitive dynamics, and financial positioning to shape effective pursuit strategies.
• Act as a strategic partner to BCN leadership and Customer Practice teams to unlock growth opportunities and strengthen Bain’s go‑to‑market approach.
• Facilitate senior stakeholder discussions, providing structured problem‑solving, clear perspectives, and persuasive storytelling.
• Mentor and develop a team of Associates and Analysts, fostering high‑quality delivery and collaborative problem‑solving.

Required profile

• Proven experience in strategy consulting or a related field, with a strong track record of leading client‑facing proposals.
• Excellent analytical and structured thinking abilities, able to thrive in fast‑paced and ambiguous environments.
• Demonstrated leadership and mentorship skills, with the ability to guide junior team members.
• Strong communication and storytelling capabilities, comfortable presenting to senior executives.

Required skills

What we offer

• Opportunity to work on high‑visibility projects with global impact.
• Collaborative, inclusive culture that values diverse perspectives.
• Professional development and mentorship within a top‑ranked consulting firm.