Director of Operations

About the role

Jaropamex, part of Piston Group, is seeking a strategic and results‑driven Director of Operations to lead and optimise regional activities across multiple sites. The role is pivotal in driving operational excellence, supporting business growth and aligning performance with corporate objectives.

Key responsibilities

• Develop and implement regional operational strategies that meet business goals and maximise performance.
• Oversee multi‑site operations, ensuring consistent standards, processes and results.
• Analyse financial, operational and customer‑satisfaction metrics to identify trends and drive continuous improvement.
• Lead, coach and develop site leaders, fostering a high‑performance, accountability‑driven culture.
• Partner with cross‑functional teams to implement company initiatives and strategic projects.
• Ensure compliance with regulatory requirements, corporate policies and industry standards.
• Manage regional budgets, set performance targets and optimise resource allocation.
• Build and maintain strong relationships with key clients, partners and stakeholders.

Required profile

• Bachelor’s degree in Business Administration, Operations Management or a related field (Master’s preferred).
• At least 7 years of experience in operations management, including 3 years in a regional or multi‑site leadership role.
• Proven leadership ability to influence and inspire teams across multiple locations.
• Strong analytical mindset with experience in data‑driven decision‑making and continuous improvement.
• Excellent communication, interpersonal and stakeholder‑management skills.
• Willingness to travel across the region as required.

Required skills