Doorman – Luxury Resort

About the role

The Doorman provides a warm, welcoming first impression for guests arriving at One&Only Mandarina. You will assist with arrivals, departures, and transportation coordination, ensuring every guest feels valued and cared for throughout their stay.

Key responsibilities

• Open doors and greet guests and visitors upon arrival.
• Assist ladies with handbags and other personal items.
• Help guests park vehicles, open car doors on departure, and provide directions or maps.
• Coordinate external transportation, taxi requests, and golf‑cart deliveries to rooms or restaurants.
• Support the Front Desk during check‑in and verify luggage for departures.
• Work with the Bell Staff to manage luggage delivery and with security to control vehicle entry and exit.
• Assist in the Valet Parking area and ensure smooth vehicle handling.

Required profile

• Previous customer‑service experience.
• English proficiency of at least 80%.
• High school diploma or equivalent.
• Professional appearance, disciplined attitude, and flexible schedule.
• Proactive, positive attitude with a desire for professional growth.
• Ability to master the role within 1‑3 months.

Required skills

What we offer

• Opportunity to work in a world‑class luxury resort set in a tropical beachfront jungle.
• Training and development for career advancement.
• A supportive, open‑hearted team culture.