EtQ Reliance Consultant

About the role

We are looking for an EtQ Reliance Consultant to provide flexible functional and technical support across multiple initiatives. The role is remote and will involve both project delivery and day‑to‑day support, ensuring the system runs smoothly as business needs evolve.

Key responsibilities

• Provide general support for EtQ Reliance, including troubleshooting defects, resolving user issues, and handling enhancement requests.
• Contribute to several concurrent projects with changing priorities and open‑ended scope.
• Partner with business and technical stakeholders to clarify requirements and deliver practical solutions.
• Support data migration activities such as data cleansing, validation, reconciliation, and issue resolution.
• Translate business requirements into system updates, configuration changes, or support recommendations.
• Document design decisions, support procedures, and Computer System Validation (CSV) deliverables, including test execution and change control.
• Execute queries and perform data analysis for troubleshooting, reporting, and validation.
• Maintain support records and communicate status, actions, and risks to stakeholders.
• Collaborate with blended teams that may include employees, suppliers, partners, and on‑shore or off‑shore consultants.

Required profile

• Bachelor’s degree or equivalent experience in IT, application support, systems administration, or software development.
• Experience supporting enterprise applications in a regulated or process‑driven environment.
• Strong analytical and problem‑solving abilities with attention to detail.
• Ability to work independently in a virtual, geographically distributed team.
• Excellent written and verbal communication skills and strong interpersonal/customer service orientation.

Required skills

• EtQ Reliance platform knowledge.
• Microsoft SQL Server and relational database concepts.
• Data migration, data cleansing, and data validation techniques.
• Programming or scripting languages.
• SQL query execution and data analysis.