Helpdesk Support Specialist – Entry Level IT Support

Vista · Tlalpan

Hybrid Junior 14,000 MXN/mes 🇬🇧 English

SQL Server SQL

Descripcion del puesto

About the role

We are looking for a Helpdesk Support Specialist to join our cinema-software team in Mexico City. The role provides first-level technical assistance to internal users and helps maintain the reliability of our software and hardware environment.

Key responsibilities

Investigate and resolve software issues at first level.
Troubleshoot hardware malfunctions, operating-system problems and network connectivity.
Use SQL Server and write SQL statements to aid problem solving.
Escalate unresolved incidents to second-level support with complete logs and documentation.

Required profile

Strong client-facing and communication skills in English.
Effective task management and ability to prioritize incidents.
Bachelor’s degree in IT/Computer Science or at least one year of hands-on IT support experience.
Interest in the cinema industry and willingness to work rotating shifts.
Residency in Mexico City and a valid work permit for Mexico.

Required skills

SQL Server
SQL

What we offer

Food coupons and comprehensive legal benefits.
Medical insurance.
Hybrid work scheme.
Monthly salary of 14,000 MXN.

Questions fréquentes

Le salaire proposé pour ce poste est de 14k MXN par mois. Le détail figure dans l'annonce.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Por que reporta esta oferta?

Gracias por su reporte. Revisaremos esta oferta.

Explorar más

Salarios, guías y búsquedas en México.

Salarios por profesión

¿Una pregunta sobre esta oferta?

Hágala aquí: recibirá el resumen completo por correo, de inmediato.

💬 Escríbenos en Telegram

Publicado hace 3 meses

20 vistas · 0 interested

Compartir Inicia sesion para ganar creditos compartiendo

Aumenta tus posibilidades

Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.

Analizando tu CV...

Vista

Tlalpan

Ofertas relacionadas

Emplois à Tlalpan Métier : Informatique / IT