Lead - Inbound Operations, Mexico

About the role

As the Lead – Inbound Operations for Mexico, you will design and manage the flow of products from local ports to regional fulfillment hubs, ensuring supply‑chain agility across Latin America. Reporting to the Head of Operations, LATAM, you will act as the primary bridge between global logistics, customs brokers and third‑party logistics providers.

Key responsibilities

• Serve as the main liaison between Global Inbound Transportation, Customs & Trade teams and local transportation partners to guarantee seamless port‑to‑DC product flow.
• Coordinate operational handovers with customs brokers under the direction of the Customs & Trade team.
• Execute regional inbound transportation and logistics strategies, managing day‑to‑day operations and stakeholder communications.
• Monitor inbound pipelines, identify potential delays, and communicate risks and mitigation plans.
• Escalate customs‑related issues and provide local market insights to global teams.
• Track service levels, KPIs and partner performance, resolving bottlenecks promptly.
• Own weekly inbound forecasting, translating volume projections into actionable data for 3PL capacity planning.
• Support onboarding of new logistics service providers and assist with local trade certifications (e.g., AEO/OEA).

Required profile

• Minimum 6 years of functional experience in international logistics, inbound transportation or customs coordination.
• Background in fast‑paced retail, apparel or consumer‑goods environments.
• Proven ability to manage complex projects autonomously and influence cross‑functional teams.

Required skills

What we offer

• Opportunity to shape inbound logistics strategy for a rapidly growing organization.
• Exposure to global supply‑chain networks and regional market dynamics.
• Collaborative environment with strong internal consultancy focus.