Logistics Coordinator – Transportation & Supply Chain

About the role

The Logistics Coordinator at ProTrans will act as the primary day‑to‑day contact for transportation providers and internal teams, ensuring smooth transactional operations across customer plants. This role supports the company’s supply‑chain objectives by identifying improvement opportunities and delivering excellent customer service.

Key responsibilities

• Communicate with TL carriers to confirm pickups, deliveries, and handle exceptions using ProTrans’ TMS.
• Coordinate border‑crossing operations and inform customers of customs deviations.
• Arrange expedited shipments and liaise with the Expedite team.
• Resolve daily operational issues for customer plants and escalate service‑level concerns to the Operations Manager.
• Distribute performance reports (daily, weekly, monthly) and communicate holiday schedules or internal adjustments.
• Work with Accounts Receivable to ensure timely billing.
• Manage logistics plans for 3PL accounts, submit changes, enter bid requests, and handle unplanned requests.

Required profile

• Minimum 1 year of logistics or supply‑chain experience (bachelor’s degree in Logistics, Transportation, or related field preferred).
• Strong critical‑thinking and problem‑solving abilities.
• Ability to work as a central point of contact between ProTrans and customers.
• Knowledge of Customs and C‑TPAT regulations.
• Adaptability to rapidly changing logistics circumstances.
• Effective time‑management for handling multiple tasks and projects.

Required skills

• Transportation Management System (TMS) proficiency