Logistics Monitor (Monitorista) – Full-time in Puebla

About the role

The Monitorista will work on‑site at IGS FORWARDING in Puebla, Mexico, overseeing the real‑time tracking of national and international shipments. The role ensures that routes, schedules and delivery commitments are met while maintaining clear communication with drivers, warehouses and customers.

Key responsibilities

• Track and monitor shipments using internal systems and GPS tools, updating status in real time.
• Coordinate with drivers, warehouse staff and customer service to resolve delays or incidents.
• Generate daily and weekly performance reports and flag exceptions for escalation.
• Maintain accurate documentation of routes, schedules and any deviations.
• Communicate shipment updates professionally to clients and internal stakeholders.

Required profile

• High school diploma or technical degree in logistics, transportation, administration or related field.
• Experience in logistics, freight forwarding or supply‑chain monitoring.
• Strong attention to detail and ability to handle multiple shipments simultaneously.
• Fluent Spanish with basic English skills.
• Availability for full‑time, on‑site work with flexible shifts if needed.

Required skills

• Proficiency in Microsoft Excel.
• Experience with shipment tracking platforms and GPS systems.
• Competence with standard office email tools.