Marketing Associate, Campaign Operations

About the role

The Marketing Associate, Campaign Operations, is part of the Marketing Operations team and supports campaign operations, workflow management and related processes across Marketing. The role owns the work-management platform (currently Monday.com), works with Marketing leaders, campaign managers, technology teams and external vendors, and keeps an accurate view of global marketing activity. It is a hybrid role requiring an office presence two days per week; fully remote work is not possible.

Key responsibilities

• Manage the campaign pipeline and approval queue, routing campaigns and keeping visibility of upcoming activity.
• Partner with Marketing leaders to run a recurring Marketing Pipeline Review.
• Act as the primary business owner of the work-management platform, handling priorities, decisions and enhancements.
• Keep campaign and activity data accurate and complete, and resolve gaps proactively.
• Support compliance with campaign-management processes, governance standards and data-entry requirements.
• Configure and maintain boards, workflows, automations, dashboards, forms, permissions and reusable templates, and build Power Automate flows and dashboards.
• Deliver a training and enablement program, including onboarding, live training, office hours, documentation, tutorials and user support.
• Work with technology teams on integrations such as CRM, Power Automate and Tableau, and with external vendors on new platform capabilities.

Required profile

• Bachelor's degree.
• 2-5 years of experience in marketing operations, business systems, platform ownership, workflow management, process improvement or a related area.
• Demonstrated experience with marketing or campaign-management processes, plus experience in one or more of: workflow platforms, CRM, business-process design, automation, integrations, dashboarding or user enablement.
• Experience with Monday.com is preferred.
• Fluent written and spoken English.

Required skills

• Strong Microsoft Excel skills.
• Ability to turn business requirements into workflows, platform configurations and process improvements.
• Stakeholder management, facilitation and communication with business and technology teams.
• Attention to detail, data accuracy and process compliance.