Operations Latam Specialist - Mexico

About the role

The Operations Specialist for Mexico supports the day-to-day running of the Mexico office and contributes to regional Operations activities across LATAM. The role covers facilities management, vendor relations, procurement, invoice processing, documentation, asset management, logistics and employee support, and works closely with the Operations Business Partner, the Operations Manager and the wider Operations team.

Key responsibilities

• Keep the Mexico office running smoothly: workspace readiness, office supplies, snacks, meeting rooms, access management and general facility needs.
• Coordinate maintenance, cleaning and repairs, and manage office access keys for employees, visitors and HQ guests.
• Support Health and Safety requirements and internal policies, and coordinate with local suppliers and service providers.
• Manage the administrative flow of invoices, purchase requests, accounting approvals and payment follow-ups, and maintain an up-to-date vendor database.
• Maintain office databases, asset inventories, budget trackers, supplier records and operational task lists, and prepare reports, dashboards and presentations.
• Monitor the Mexico Operations budget, track expenses and support expense tracking and accrual confirmations.
• Support virtual office and coworking arrangements, welcome new employees and guests, and manage snack inventory.
• Assist with internal events, Operations Summits, management visits and team activities, and support travel and logistics for key projects.
• Provide backup support during team absences and share progress updates with the Operations Business Partner.

Required profile

• Fluency in English and Spanish, able to communicate with local and international stakeholders.
• Strong organization, time management and multitasking skills, with attention to detail and accuracy.
• Ability to work independently, follow through on tasks and escalate issues proactively.
• Good communication and stakeholder management, and a process-oriented mindset with knowledge of occupational health and safety basics.

Required skills

• Advanced Microsoft Office, especially Excel and PowerPoint.
• Working knowledge of Google Workspace.
• Experience preparing spreadsheets, trackers, reports, dashboards and presentations; knowledge of Canva is an advantage.

What we offer

• Access to mentoring, career consulting and learning programs.
• International experience through the Global Talent Exchange Program.
• Company-wide challenges, awards, sports activities and volunteering projects.
• Co-financed language courses and internal speaking clubs.