Operations Manager – Fulfillment Center

About the role

Amazon is seeking an Operations Manager to lead a high‑volume fulfillment center (FC). The manager will oversee the end‑to‑end delivery of orders on a 24/7 basis, ensuring safety, quality, and cost targets are met while supporting Amazon’s customer‑centric mission.

Key responsibilities

• Manage daily operations for an FC handling 65,000+ packages, leading 7 managers and 200+ associates.
• Drive operational metrics (safety, quality, cost, lead‑time) and present results to senior leadership.
• Develop and execute talent plans, including hiring, performance management, learning, and succession planning.
• Maintain strong relationships with multiple internal stakeholders and resolve escalations.
• Foster a culture of safety and continuously improve associate and driver performance.

Required profile

• Proven experience leading large, complex operations teams in a fast‑paced environment.
• Strong problem‑solving ability and data‑driven decision making.
• Excellent communication skills to convey vision and metrics to teams and leadership.
• Business acumen with experience in cost‑benefit analysis and operational excellence.
• Commitment to inclusive leadership and employee engagement.

Required skills

What we offer

• Opportunity to lead a critical part of Amazon’s global logistics network.
• Competitive compensation and benefits.
• Career growth within a world‑leading e‑commerce company.