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Operations Manager, Last Mile Operations
Amazon · Mexico et périphérie
Descripcion del puesto
About the role
Amazon is seeking an Operations Manager to lead a Delivery Station that handles over 70,000 packages daily. The role is responsible for ensuring on‑time, safe, and cost‑effective last‑mile delivery to customers in a 24/7 environment.
Key responsibilities
- Manage day‑to‑day operations of a high‑volume Delivery Station, overseeing on‑the‑road execution with Delivery Service Partners (DSPs) and drivers.
- Drive operational goals and metrics, presenting performance data to senior leadership.
- Hire, develop, and retain a team of 7 managers and more than 200 associates.
- Collaborate with cross‑functional partners such as Transport & Sortation, Finance, Loss Prevention, IT, HR, ACES, and Engineering.
- Ensure safety standards, monitor service levels, and implement cost‑saving projects.
Required profile
- Proven experience leading large, complex logistics or delivery operations.
- Strong ability to solve problems, close performance gaps, and make data‑driven decisions.
- Demonstrated talent for building high‑performing teams and fostering a culture of safety.
Required skills
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Publicado hace 4 meses
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Amazon
Mexico et périphérie