Quality Assurance Engineer (Manual QA)

About the role

Genpact is seeking a Manual QA Engineer to join its Resort Application Development Technology team. The role focuses on ensuring the quality and reliability of web and mobile applications for a high‑profile client, working closely with development and business teams in an Agile environment.

Key responsibilities

• Define, design, and execute test cases for web and mobile applications based on requirements and technical specifications.
• Record, analyze, and compare test results to expected outcomes, documenting defects and test data.
• Provide user‑centric insights to improve client‑side experience.
• Enhance regression testing processes for broader coverage and efficiency.
• Create detailed test plans and support Agile ceremonies such as stand‑ups, sprint planning, and retrospectives.
• Lead QA activities for application releases and ensure smooth production transitions.
• Provide after‑hours support for critical production issues when required.

Required profile

• Minimum 5 years of software quality assurance experience.
• Proven ability to develop, execute, and document test cases, test plans, and test scripts.
• Hands‑on experience with functional, regression, and exploratory testing.
• Strong communication and organizational skills.

Required skills

• Manual testing (test script creation, execution, defect documentation, test data setup).
• API endpoint testing using tools such as Postman and Swagger.
• Experience testing e‑Commerce applications on web and mobile platforms.
• Working within Agile delivery teams.