Senior Engineer, Product Creation Applications & AI

About the role

Levi Strauss & Co. is hiring a hands-on Senior Engineer (Market Level 5, hybrid, Polanco office, Mexico City) to support the Product Creation digital tools ecosystem and drive AI-enabled solutions across business workflows and engineering processes. The role sits within the Digital Go To Market Tools engineering team and focuses on the Trasix, FlexPLM / PLM and BOM applications.

Key responsibilities

• Support and enhance Product Creation applications (Trasix, FlexPLM / PLM, BOM Application)
• Support FlexPLM implementation, including setup, configuration, customization and upgrades
• Troubleshoot and resolve application, integration and workflow issues, including FlexPLM performance tuning
• Design and support integrations using REST/SOAP APIs, middleware and event-driven patterns (e.g. FlexPLM to SAP)
• Maintain data integrity across PLM and connected systems
• Develop FlexPLM workflows, templates and reports, and provide support during go-live and post-deployment
• Implement AI-driven improvements to workflows, support processes and productivity
• Translate business requirements into scalable technical solutions and improve system reliability and monitoring

Required profile

• Bachelor's degree in computer science or a related field
• 4+ years of hands-on FlexPLM experience (Line Planning, Tech Pack, Color & Material Management), configuration, customization, upgrades, data migration and performance tuning
• Working knowledge of Windchill architecture, since FlexPLM is built on it
• Strong grasp of product lifecycle processes in retail or fashion, including design-to-delivery workflows, BOMs and vendor collaboration
• Experience integrating PLM with ERP systems such as SAP and with design and specification tools
• Hands-on experience applying AI tools or models in real-world scenarios, including prompt engineering, AI-assisted development, workflow automation or agentic AI on product data

Required skills

• Java, JSP, XML, SQL, Python and/or Node.js
• REST and SOAP APIs, microservices, middleware, SQL, No-SQL and graph databases
• Azure and/or AWS, CI/CD, logging and monitoring tools
• Agile teamwork and stakeholder management