Senior Functional Relationship Manager – IT

About the role

The Sr Functional Relationship Manager ITP acts as the principal connection between business and IT stakeholders, simplifying collaboration and delivering a consistent experience throughout the lifecycle of technology products, platforms, and services. The role builds strong cross‑organizational relationships, translates business needs into IT priorities, oversees demand management and works with Product and Platform Managers to enable integrated solutions that create sustainable business value.

Key responsibilities

• Build strong relationships with business and IT stakeholders, understanding objectives, processes, governance and challenges.
• Lead regular interactions between business and IT teams to maintain alignment, shared vision and effective collaboration.
• Connect business initiatives with integrated IT products, platforms and services to deliver measurable value.
• Manage demand and prioritize business requirements in collaboration with Product and Platform owners.
• Coordinate integration, deployment, adoption and continuous improvement of technology solutions across local and global roadmaps.
• Identify dependencies, assess risks, create mitigation plans and facilitate issue resolution and escalation.
• Participate in IT and business governance processes, supporting investment prioritisation, vendor performance and CAPEX/OPEX management.
• Prioritise business‑impacting issues, coordinate communication during major incidents and improve service performance.
• Ensure solutions comply with security, privacy, risk management and business continuity requirements.
• Promote innovation, product adoption and alignment with Nestlé’s IT vision and business priorities.

Required profile

• Bachelor’s degree or higher, preferably in Computer Science or a related field.
• 7+ years of experience in IT, including business analysis, project management or related roles.
• Proven experience in a product‑based IT organisation delivering results in a fast‑paced environment.
• Strong communication skills in English across all organisational levels and experience in global matrix environments.
• Deep understanding of business complexity, functional inter‑dependencies, IT landscapes, system engineering, information security and architecture standards.
• Knowledge of software development methodologies (Agile, Waterfall) and modelling techniques.
• Working knowledge of network, server, virtualization, cloud technologies and cloud governance frameworks (FinOps).
• Good understanding of ERP solutions such as SAP and complementary applications.

Required skills

• AWS
• Azure
• Google Cloud
• FinOps
• Cloud governance frameworks
• Network, server and virtualization technologies
• SAP and ERP systems
• Agile and Waterfall development methodologies
• Modeling techniques

What we offer

• Competitive salary and comprehensive social benefits package, including pension, health insurance, restaurant card and mobility plan.
• Hybrid working environment with flexible working scheme.
• Personal and professional growth through ongoing training and career opportunities.
• Recreation activities such as yoga, Zumba and a wide range of volunteering initiatives.