Senior Quality Technician

About the role

Johnson & Johnson is seeking a Senior Quality Technician to join its manufacturing plant in Ciudad Juarez, Chihuahua. The role supports quality assurance activities, ensures compliance with regulatory standards, and contributes to continuous improvement of production processes.

Key responsibilities

• Train associates on manufacturing processes, measurement equipment, and quality systems.
• Perform verifications of finished goods related to non‑conformities and, when required, execute product release activities.
• Investigate non‑conformities, audit findings, CAPA actions, and customer complaints.
• Collect, analyze, and report quality data; generate regular performance reports.
• Support internal and external audits and ensure adherence to QSR and ISO requirements.

Required profile

• High school diploma or technical degree; 4‑6 years of experience in a quality‑focused manufacturing role.
• Bilingual proficiency in English and Spanish (minimum 75% conversational efficiency in English).
• Knowledge of QSR and ISO standards, basic computer skills (MS Office).
• Familiarity with quality engineering tools such as measuring systems analysis and basic statistical analysis.
• Preferred certifications: Quality Improvement Associate or Quality Auditor.

Required skills

• QSR compliance
• ISO standards
• MS Office (Word, Excel, PowerPoint)
• Measuring systems analysis
• Statistical analysis