Site Reliability Engineer (SRE) – Regional Multi Project Platform

About the role

The Site Reliability Engineer (SRE) will lead the design, implementation and operation of a regional multi‑project cloud platform. The role focuses on building highly available, scalable and cost‑efficient infrastructure primarily on AWS while integrating with OpenStack environments.

Key responsibilities

• Design, build and manage cloud infrastructure on AWS integrated with OpenStack.
• Develop and maintain Infrastructure as Code using Terraform, Ansible and Kubernetes manifests/Helm charts.
• Implement scalability, high‑availability, performance and reliability patterns across services and regions.
• Operate and scale production Kubernetes clusters in large‑scale environments.
• Partner with development and QA teams to improve system reliability, automate scaling and apply SRE principles.
• Manage CI/CD pipelines (e.g., Jenkins) and automate provisioning, configuration and lifecycle management.
• Write and maintain runbooks, automate repetitive tasks and reduce operational toil.
• Operate, tune and scale data and streaming platforms such as Kafka, Zookeeper, NiFi, Elasticsearch, MySQL and Vertica.
• Design AI‑assisted operational bots and workflows using LLM‑based agent frameworks.
• Develop and operate monitoring and observability solutions with Prometheus, Grafana and the ELK stack.
• Lead incident response, root‑cause analysis and post‑incident reviews.

Required profile

• Extensive experience operating large‑scale distributed systems.
• Strong background in cloud infrastructure, especially AWS and OpenStack.
• Proven expertise in Infrastructure as Code and container orchestration.
• Hands‑on experience with CI/CD pipelines and automation tools.
• Ability to design and implement monitoring, alerting and incident‑management processes.

Required skills

• AWS
• OpenStack
• Terraform
• Ansible
• Kubernetes
• Helm
• Jenkins
• Prometheus
• Grafana
• ELK stack
• Kafka
• Zookeeper
• NiFi
• Elasticsearch
• MySQL
• Vertica
• LLM‑based agent frameworks (e.g., Claude Agent SDK)