Team Lead, Credit Management Americas

About the role

Levi Strauss & Co. is looking for a Team Lead for its Americas Credit Management team, based in Mexico City. The role oversees and leads the credit management function across the US, Canada and Mexico, managing a team of credit professionals, reviewing customer creditworthiness, setting credit limits and terms, and reducing bad debt through proactive risk measures.

Key responsibilities

• Lead credit reviews of customers, including credit reports, financial statements and payment history, and set credit limits, terms and conditions based on risk profile
• Analyze financial statements, cash flow and profitability, and assess industry-specific risks across the US, Canada and Mexico
• Collaborate with Sales, Operations and Finance teams, and coordinate with collections agencies on overdue accounts
• Mentor and coach team members, set team objectives and track KPIs, and report credit activity and financial performance to senior management
• Develop training on customer data management and lead projects on Customer Master Data, including UAT and SRT for IT projects
• Identify opportunities to automate and streamline credit management processes and drive continuous improvement

Required profile

• 8+ years of experience managing credit management in the US and Mexico regions, with at least 5 years in people management
• Knowledge of the Americas customer base and regional market financial analysis
• Experience in a multinational organization, including cross-border data compliance
• Knowledge of GDPR and CCPA is a plus
• Bachelor's or master's degree in Business Administration, Finance, Accounting or a related field

Required skills

• Financial reviews and D&B credit reports
• ERP systems (SAP preferred)
• Familiarity with local and international credit management standards and ethical debt collection practices