Team Manager – Luxury Retail

About the role

As a Team Manager for Louis Vuitton in Mexico City you will act as a role model for the store team and the wider business. You will lead sales initiatives, build a personal client portfolio and ensure every visitor receives a world‑class experience while maximising business opportunities on the sales floor.

Key responsibilities

• Drive client repurchase rates and cross‑selling through effective sales floor management.
• Collaborate with the Store Manager to recruit, develop and lead a high‑performing team.
• Foster strong client relationships and act as the point of reference for a product category.
• Provide market expertise and develop strategies to maximise product performance using visual merchandising, client development training and team animations.
• Ensure a memorable and consistent customer experience for every store visitor.

Required profile

• Commercially minded with a thorough understanding of the luxury market, preferably gained in retail.
• Extensive people‑management experience and a passion for world‑class customer service.
• Agile, able to thrive in a fast‑paced, dynamic environment.
• Fluency in English.

Required skills

What we offer

• Generous benefits package.
• Career development opportunities locally and globally.
• Industry‑leading training providing deep insight into the luxury and retail environment.
• Inclusive workplace focused on professional equality.