Business Operations Lead (Onsite Team Lead)

About the role

Fever, a global tech platform for culture and live entertainment, is looking for an Onsite Operations Team Lead in Mexico City. The role sits within the Operations team and coordinates and delivers high-impact initiatives, aligning teams, resources and priorities. It is a dynamic, hands-on position combining operational planning, team leadership, problem-solving and cross-functional collaboration.

Key responsibilities

• Design and coordinate operational plans covering all requirements.
• Lead the implementation of initiatives from planning through completion.
• Manage and support an onsite team, keeping everyone aligned and motivated.
• Spot challenges, make decisions and find practical solutions in fast-paced settings.
• Coordinate with cross-functional stakeholders such as Sales, Marketing, Originals and other internal departments.
• Manage multiple priorities while maintaining high standards.
• Identify opportunities to improve processes and build more efficient, scalable operations.

Required profile

• Bachelor's degree in Engineering, Business Administration, Data Analytics or a related field.
• At least 3 to 4 years of relevant experience (e.g. consulting, operations or tech).
• Fluent in Spanish and English.
• Organized, proactive, able to manage teams and work in ambiguous environments.

What we offer

• Base salary plus the potential for a significant bonus.
• 40% discount on Fever events and experiences.
• Health insurance, savings fund and Gympass membership.
• 20 days of annual leave and work in the heart of the city, with possible travel across markets.