Coordinador de Aduana

About the role

The Customs Coordinator supports UPS managers by handling day‑to‑day operational tasks that ensure freight moves smoothly through customs. The role focuses on maintaining compliance, delivering excellent customer service, and providing actionable insights through reporting.

Key responsibilities

• Monitor customs processes to guarantee quality, regulatory compliance, and adherence to internal audit standards.
• Assist customers by managing freight disposition, completing paperwork promptly, and resolving issues that arise.
• Generate regular reports that highlight trends, process improvement opportunities, incidents, and customer satisfaction metrics.
• Collaborate with internal teams to support continuous improvement initiatives.

Required profile

• Strong attention to detail and ability to work under tight deadlines.
• Excellent communication skills for interacting with customers and internal stakeholders.
• Proactive problem‑solving mindset and willingness to support team objectives.

Required skills

What we offer

• Permanent employment with a Fortune Global 500 company.
• Opportunities for professional growth within a global logistics network.
• Inclusive workplace committed to diversity, non‑discrimination, and employee well‑being.