Executive Assistant – Financial & Operations Support

About the role

We are looking for a proactive Executive Assistant to support the founder of a fast‑growing home‑services company. The role focuses on streamlining invoicing, collections and daily operations while providing reliable phone and administrative support. The position is full‑time with flexible hours aligned to EST.

Key responsibilities

• Follow up on past‑due invoices, track aging accounts receivable and manage collection cycles (10‑day and 30‑day).
• Request and organize client documentation such as W‑9s and 1099s.
• Provide phone coverage, handle customer service inquiries and assist with dispatch scheduling for field technicians.
• Process incoming web forms, lead inquiries and general email correspondence.
• Coordinate website updates by liaising between the business owner and the developer.

Required profile

• Flawless, near‑native English speaking ability, especially for phone conversations with US clients.
• Assertive and professional communication style, comfortable making outbound collection calls.
• Tech‑savvy learner able to navigate multiple software platforms, scheduling tools and CRM systems.
• Familiarity with Facebook and general social‑media platforms is a plus.

Required skills

• Facebook

What we offer

• Competitive salary $2,000‑$2,500 USD per month.
• Flexible Monday‑Friday schedule within 8 am‑5 pm EST.
• Opportunity to work directly with company leadership and impact cash‑flow processes.