Executive Assistant (Remote)

About the role

Our client, a fast‑growing home‑services company based in Maryland, is looking for a proactive Executive Assistant to relieve the founder’s bottleneck and streamline administrative and billing workflows. The role is fully English‑speaking and focuses on collections, phone support, and website coordination.

Key responsibilities

• Financial admin & collections: follow up past‑due invoices, track aging accounts receivable (10‑day and 30‑day cycles), and gather missing client documentation (W‑9s, 1099s, etc.).
• Operations & phone coverage: provide seamless phone support, handle customer service inquiries, assist with dispatch scheduling for field technicians, and process web‑form leads and email correspondence.
• Website coordination & general admin: act as liaison between the owner and website developer to implement updates, and perform daily administrative tasks to free up the owner’s time.

Required profile

• Flawless, near‑native English fluency for speaking with American clients on sensitive financial matters.
• Tech‑savvy learner comfortable navigating multiple software platforms, scheduling tools, and CRM systems.
• Assertive and professional demeanor, able to make outbound collections calls while maintaining strong customer relations.
• Familiarity with Facebook and general social‑media usage is a plus.

Required skills

• Facebook
• CRM systems

What we offer

• Full‑time schedule, Monday‑Friday with flexible hours (8 am‑5 pm EST).
• Competitive monthly salary of $2,000‑$2,500.
• Opportunity to work directly with the company founder and impact cash‑flow efficiency.