Forward Deployed Engineer (Mexico City)

About the role

As a Forward Deployed Engineer at Wonderful, based in Mexico City, you will solve high‑impact, real‑world problems for enterprise customers by designing, building and deploying AI‑driven agents that operate reliably in production.

Key responsibilities

• Partner with customers to understand operational challenges and define success criteria.
• Translate open‑ended problems into clear technical designs and implementations.
• Build AI agents that integrate with customer systems and perform real tasks.
• Own deployments, ensuring reliability, performance and continuous improvement.
• Test solutions with real data, measure outcomes and iterate based on results.
• Collaborate with Product and Engineering teams to ship high‑quality solutions.
• Contribute to tools, documentation and best practices that scale customer delivery.

Required profile

• 5+ years of experience in software engineering or technical problem‑solving roles.
• Strong fundamentals in software design and system thinking.
• Experience working across systems, integrations and data flows.
• Comfort working directly with customers and owning ambiguous problems.
• Clear communication skills and a strong ownership mindset.
• Curiosity and interest in building AI‑powered systems that work in practice.