Human Resources Coordinator

About the role

Responsible for ensuring the daily oversight of the HR Department under active supervision, supporting team members in their development to deliver high‑performance, high‑quality service.

Key responsibilities

• Maintain the HRIS, including payroll, social security, file control, form updates and historical data.
• Receive and respond to employee escalations, anonymous complaints, workplace climate issues and internal communications.
• Monitor the HR agenda for activities, events, training, system updates, form implementation and internal communications.
• Provide requested information such as KPIs, employee records, data analysis, evidence for investigations and communication channel monitoring.
• Support the HR Manager in implementing departmental changes and reviewing NPS surveys to improve HR services.
• Cover for absent team members when needed.

Required profile

• Professional degree and bilingual English (C1) proficiency.
• Intermediate proficiency in MS Office and HRIS platforms.
• Minimum 4 years as an HR assistant (OD, WE, Recruitment, EHS, Payroll, Training) or 1 + year as an HR supervisor.
• Availability to work weekends, high autonomy and commitment to results.
• Schedule: Monday‑Friday, 8:00 a.m. – 5:00 p.m., 45 hours per week with 2 days off.

Required skills

• MS Office
• HRIS platforms

What we offer

• Competitive salary
• Professional career path
• Great work environment
• Law benefits: IMSS, Infonavit, Fonacot, Caja de Ahorro, etc.