Luxury Butler – Guest Services Specialist

About the role

We are seeking a professional Butler to deliver ultra‑luxury, personalized service to high‑net‑worth guests. The role involves managing guest suites, coordinating in‑suite amenities, and ensuring every detail meets the highest hospitality standards.

Key responsibilities

• Prepare and maintain guest suites according to individual preferences and company standards.
• Provide in‑suite services such as dining, housekeeping support, laundry, packing/unpacking, shoeshine, and any special requests.
• Maintain accurate guest history records and communicate effectively with supervisors and other departments.
• Assist guests with reservations for restaurants, spa treatments, shore excursions, and private tours.
• Ensure cleanliness, organization, inventory control, and public‑health compliance in suites and assigned areas.

Required profile

• Minimum two years of Butler or guest‑facing service experience in a luxury environment.
• Fluent English (verbal and written) and conversational proficiency in at least one additional language (e.g., German, French, Spanish, Mandarin, etc.).
• Professional certification from a recognized institution such as The International Butler Academy.
• Strong emotional intelligence, resourceful thinking, and knowledge of conflict resolution.
• Deep understanding of VIP, celebrity, and high‑net‑worth guest expectations.

Required skills

• Formal dining etiquette and silver‑service expertise.
• In‑suite fine‑dining presentation.
• Comprehensive knowledge of food and beverage service.
• Understanding of ultra‑luxury hospitality standards.

What we offer

• Opportunity to work with discerning international clientele.
• Professional development within a prestigious luxury hospitality environment.