Marketplace Key Account Coordinator (E‑Commerce)

About the role

We are seeking a data‑driven, sales‑focused Marketplace Coordinator to accelerate the growth of our e‑commerce business. The role will involve building strong commercial relationships with key marketplace partners, uncovering opportunities through analytics, and ensuring flawless execution of all e‑commerce fundamentals within the beauty and personal care sector.

Key responsibilities

• Manage and deepen relationships with marketplace partners and internal stakeholder teams.
• Drive sales, market share and profitability by executing customer business plans.
• Identify opportunities and risks through continuous performance analysis and provide actionable recommendations.
• Lead discussions on assortment, pricing, promotions, and growth initiatives.
• Monitor and optimise KPIs such as sales, traffic, conversion, profitability and availability.
• Collaborate with Marketing, Supply Chain, Finance, Category Management and Retail Media to meet business objectives.
• Support forecasting, demand planning and Integrated Business Planning (IBP) processes.
• Analyse P&L performance and financial metrics to uncover sustainable growth opportunities.
• Ensure operational excellence in product availability, content quality, promotional execution and inventory management.
• Prepare business cases and presentations for customer meetings and internal leadership reviews.

Required profile

• Bachelor’s degree in Business, Marketing, Economics, Finance, Engineering or a related field.
• 3‑5 years of experience in e‑commerce, marketplaces, key account management or commercial sales.
• Strong customer‑facing experience with a proven ability to build and maintain commercial relationships.
• Advanced analytical mindset with the ability to turn data into actionable business decisions.
• Solid understanding of e‑commerce operations, marketplace dynamics and IBP processes.
• Fluent English communication skills.

Required skills

• Advanced Excel