Operations Manager – Delivery Station
Amazon · Mexico
Description du poste
About the role
Amazon is seeking an Operations Manager to lead a high‑volume Delivery Station. You will oversee the end‑to‑end delivery of Amazon orders, manage a large team, and ensure the station meets its productivity and safety targets.
Key responsibilities
- Manage daily operations of a Delivery Station handling over 30,000 packages, operating 24/7.
- Maintain relationships with multiple Delivery Service Providers (DSPs) and coordinate on‑the‑road execution.
- Drive operational metrics, present performance data to senior leadership, and close gaps between goals and results.
- Hire, develop, and retain talent; create and execute a talent plan covering acquisition, performance, learning, succession, and engagement.
- Collaborate with cross‑functional partners such as Transport & Sortation, Finance, Loss Prevention, IT, HR, and Engineering.
- Ensure safety culture, monitor service levels, and continuously improve driver and associate performance.
Required profile
- Proven experience leading large, fast‑paced logistics or transportation operations.
- Strong analytical and problem‑solving abilities with a data‑driven mindset.
- Excellent communication skills to convey vision and influence senior stakeholders.
- Demonstrated ability to build and develop high‑performing teams.
Required skills
What we offer
- Opportunity to lead a critical part of Amazon’s last‑mile delivery network.
- Competitive compensation and benefits package.
- Dynamic, fast‑growing environment with strong focus on innovation and safety.
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Amazon
Mexico
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