Senior Manager, Revenue Operations, Training

About the role

Dandy is transforming the massive and antiquated dental industry and is hiring a Senior Manager, Revenue Operations, Training to join its rapidly growing venture‑backed company. The Revenue Operations team operationalizes the revenue organization and drives efficiencies to scale revenue. In this role you will support and scale the Training team responsible for customer onboarding (Activation) and guiding customers through their first 30 days.

Key responsibilities

• Own end‑to‑end Revenue Operations support for the Training team, from contract signed through a customer’s first 30 days.
• Translate company‑level revenue strategy into clear, executable operating plans for the Training team.
• Partner with Sales, Marketing, Training, and central RevOps to ensure alignment across the customer lifecycle.
• Design, refine, and automate workflows to drive efficiencies within the Training function.
• Build reporting and dashboards to provide visibility into customer lifecycle health and identify improvement opportunities.
• Support a team expanding internationally into multiple countries over the next 12 months.
• Partner closely with Training leadership to drive conversion improvements across the post‑sales funnel (Contract Signed to Customer Graduation).

Required profile

• 6–8+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or related fields.
• Proven experience supporting customer onboarding, activation, or early‑lifecycle revenue motions.
• Strong understanding of CRM systems (Salesforce) and analytics tools (Looker, Hex).
• Demonstrated ability to translate strategy into scalable processes.
• Exceptional analytical, communication, and stakeholder‑management skills.
• Experience in high‑growth, fast‑paced environments preferred.
• Operates with urgency and ownership and is comfortable in ambiguous situations.

Required skills

• Salesforce
• Looker
• Hex

What we offer

• Comprehensive healthcare and dental coverage.
• Mental health support and parental planning resources.
• Retirement savings options.
• Generous paid time off.