Strategic Account Manager – Fitness Marketing

About the role

GoPancham is looking for a strategic Account Manager to serve as the primary growth partner for fitness business owners. You will own a portfolio of clients, translate performance data into actionable strategy, and ensure each client feels supported by a dedicated growth partner.

Key responsibilities

• Own a book of fitness clients as the main point of contact and drive retention.
• Conduct regular strategy and coaching calls, delivering clear direction based on Meta and Google campaign data.
• Develop 6‑12 month growth plans for each client, beyond weekly recommendations.
• Identify retention risks early and proactively address them.
• Maintain detailed, up‑to‑date account logs after every interaction.
• Introduce additional services when they genuinely improve client outcomes.
• Collaborate daily with media buyers, creative strategists, and designers to align campaigns with client goals.

Required profile

• 3+ years of client success experience (not pure customer service).
• Strong strategic thinking and ability to manage multiple accounts without losing context.
• Excellent time management and disciplined, proactive work habits.
• Passionate about marketing and continuously staying current with industry trends.
• Resourceful problem‑solver who finds answers independently.

Required skills

• Meta Ads platform
• Google Ads platform