Transport Planning – Order Management & Logistics Analyst

About the role

The Transport Planning role focuses on ensuring timely and accurate order fulfilment from entry through to delivery. You will coordinate across departments, optimise logistics operations and lead a team of order management analysts.

Key responsibilities

• Oversee the entire order management process, from order entry to final delivery.
• Lead and mentor a team of order management analysts.
• Maintain data accuracy and ensure timely processing of all orders.
• Resolve complex order‑related issues and handle customer complaints.
• Develop and implement process improvements to boost operational efficiency.
• Demonstrate technical excellence with Transportation Management Systems (TMS), Warehouse Management Systems (WMS), Order Management Systems (OMS) and route optimisation software.

Required profile

• Proven experience in order management and logistics operations.
• Ability to lead and develop a team of analysts.
• Strong analytical and problem‑solving skills.
• Excellent attention to detail and data accuracy.

Required skills

• Transportation Management Systems (TMS)
• Warehouse Management Systems (WMS)
• Order Management Systems (OMS)
• Route optimisation software