Administrative Manager (Real Estate Operations)

About the role

The Agency Los Cabos is seeking an Administrative Manager to serve as the operational backbone of its real‑estate brokerage. This senior leader will translate strategic vision into day‑to‑day execution, overseeing multiple departments while ensuring compliance with federal regulations.

Key responsibilities

• Plan, monitor, and manage daily operations across IT, Marketing, Accounting, and Transaction teams.
• Directly supervise the Office Manager and ensure front‑office functions run at full capacity.
• Facilitate cross‑departmental meetings to improve communication, alignment, and accountability.
• Analyze operational data, identify gaps, and implement data‑driven improvements.
• Develop and execute HR and agent experience strategies in line with labor laws.
• Manage the full employee lifecycle, including contracts, NDAs, and onboarding.
• Serve as the primary point of contact for employee relations and conflict resolution.
• Maintain compliance calendars for vendor contracts and renewals.
• Oversee HubSpot membership assignments and monthly billing for agents.

Required profile

• Highly organized professional with deep experience in real‑estate operations.
• Bilingual (English/Spanish) with strong communication skills.
• Proven leadership ability to supervise staff and coordinate cross‑functional teams.
• Demonstrated commitment to governance, continuous improvement, and regulatory compliance.

Required skills

• HubSpot