Billing & Collection Specialist

About the role

The Billing & Collections Specialist prepares invoices accurately and efficiently for the firm's Billing Attorneys and works with attorneys, clients and staff to drive the collection process. The role covers collections, accounts receivable analysis, e-billing rejections, credit and retainer refunds and client calls, and requires flexibility to work overtime when needed.

Key responsibilities

• Assist with collection and accounts receivable analysis for clients in the region
• Process client bills with Pre-bill Viewer and Aderant software, and submit electronic invoices and accruals through e-billing websites
• Review and edit pre-bills requested by attorneys and legal support specialists, and verify the accuracy of billing documentation
• Analyze client balances and ledgers, apply and re-apply deposits, retainers and unapplied cash, and assist with client refunds
• Communicate accounts receivable information to office and firm management, and review client AR balances and collection communications with the Billing Attorney, Business Director and Revenue Director
• Distribute reports and documents during mid-year and end-of-year clean-ups and collection drives, and enter collection notes into the Aderant Collection dashboard
• Support the yearly internal audit (credits, refunds, collection notes) and ad-hoc reports and projects

Required profile

• Bachelor's degree or equivalent experience in Accounting, Finance or a related field preferred
• Three or more years of prior experience as a biller in a law firm
• Ability to prioritize a fast-paced workload, work with minimal supervision and handle overtime

Required skills

• Aderant, Concur, Pre-bill Viewer and eBilling Hub experience helpful; collection experience a plus
• Proficiency with Windows-based software, strong Excel preferred
• Excellent oral and written communication, attention to detail and analytical problem-solving skills