Claims Support Coordinator – Latin American Region
aig · Mexico City
Job description
About the role
As a Claims Support Coordinator you will assist policyholders during critical moments, handling claim documents and assigning new claims to Adjusters. The role involves regular communication with customers and third parties, ensuring efficient processing of claims.
Key responsibilities
- Process basic claim activities, maintain assignation databases, and upload documents.
- Handle payments to insured parties and report complaints or compliments received via email or phone.
Required profile
- Strong communication skills in English and Spanish; Portuguese is a plus.
- Analytical mindset, well‑organized, able to prioritize and make decisions independently.
Required skills
- Basic computer skills, e.g., Excel.
- Outlook proficiency.
What we offer
- Salary range from 148,000 MXN to 266,000 MXN based on experience.
- Up to 20 days paid time off plus various leave options.
- Volunteer “Giving Back” program with up to 16 hours per year.
- Learning opportunities, tuition reimbursement, and comprehensive employee benefits.
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Published 1 hour ago
Expires 1 month from now
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aig
Mexico City
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