Commission-Based Partnership & Client Acquisition Manager

About the role

This full‑time, hybrid position is based in Playa del Carmen and focuses on acquiring high‑net‑worth clients for discreet home, pet and space‑care services. Compensation is primarily commission‑based, rewarding successful client and partnership development.

Key responsibilities

• Research and identify target client segments and build outreach lists.
• Conduct discovery calls and present tailored service offerings to high‑net‑worth individuals, creatives and frequent travelers.
• Develop strategic partnerships with real estate agents, property managers, luxury travel providers, and wellness or creative communities.
• Maintain an organized pipeline, track leads and conversions, and provide regular performance updates.
• Collaborate with leadership to refine positioning, messaging and service packages.
• Participate in in‑person networking and meetings in Playa del Carmen and surrounding areas, complemented by virtual outreach worldwide.

Required profile

• Proven business development and sales experience in a service‑based or hospitality environment.
• Demonstrated ability to build partnerships with real‑estate, travel, wellness, luxury or creative industry partners.
• Strong client relationship management, needs assessment and consultative communication skills.
• Excellent written and verbal communication and presentation abilities.
• Organizational discipline in pipeline management, CRM usage and performance reporting.
• Cultural sensitivity and discretion when dealing with private, high‑net‑worth clients and international partners.
• Self‑motivated, goal‑oriented and comfortable working on a commission‑based structure.
• Ability to work effectively in a hybrid environment in Playa del Carmen.

Required skills

• Experience with CRM or tracking tools for pipeline management.

What we offer

• Flexible hybrid work arrangement.
• Opportunity to engage with an international, high‑touch client base.
• Performance‑driven commission structure.