Executive Assistant (Remote, Mexico)

About the role

We are seeking a proactive Executive Assistant to serve as the operational backbone for our leadership team. This fully remote position supports a fast‑growing trade and service organization that operates in the waterproofing and plumbing sectors across residential and commercial markets.

Key responsibilities

• Own invoicing workflows, track outstanding balances, and manage client collections to maintain cash flow.
• Assist with end‑to‑end payroll processing, maintain employee records, and monitor labor‑compliance metrics.
• Prepare, format, and dispatch professional service quotes and proposals for commercial and residential prospects.
• Organize sales documentation, track contract approvals, and provide follow‑up to close open files.
• Answer inbound calls, handle client inquiries, service requests, and operational escalations.
• Manage executive calendars, coordinate complex meeting schedules, and streamline day‑to‑day administrative tasks across multiple departments.
• Document and improve internal business processes to eliminate redundancies between plumbing and waterproofing units.

Required profile

• Minimum 5 years of professional administrative, operational coordination, or executive assistant experience.
• College degree or equivalent high‑level professional experience.
• Fluent in English and Spanish (written and verbal); Mexican cultural background or familiarity with local administrative frameworks preferred.
• Strong proficiency with modern accounting software and expert‑level mastery of Microsoft Office (Word, Excel, Outlook).
• Exceptional organizational and time‑management abilities with the capacity to switch contexts without losing detail.
• Quiet, professional home office, reliable high‑speed internet, and the independence to work remotely.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Accounting software