Executive Director Client Service

About the role

The Executive Director of Client Service will lead WPP Media’s most strategic client portfolio in Mexico. Reporting to the Managing Director Mexico, you will act as the operational and strategic anchor, turning regional vision into localized excellence and delivering innovative media solutions that drive measurable business results.

Key responsibilities

• Own and nurture the senior‑level client relationships across offline, online, performance, programmatic and commerce media channels.
• Translate WPP Media’s regional strategy into day‑to‑day execution for the Mexican market.
• Lead a high‑performance client service team, mentoring emerging media leaders and fostering a collaborative culture.
• Partner with media planners, data analysts and technology partners to ensure cutting‑edge solutions are delivered on time and on budget.
• Monitor commercial performance, manage budgets and drive revenue growth for the portfolio.

Required profile

• Proven senior‑level experience in media, advertising or marketing consultancy within a large agency or client environment.
• Strong business acumen with a track record of delivering strategic media solutions that generate ROI.
• Excellent leadership and communication skills, capable of influencing senior stakeholders.
• Fluency in English and Spanish, with deep understanding of the Mexican market.

Required skills