Global Quality Manager - Automation Systems

About the role

Jabil is looking for a Global Quality Manager in Chihuahua to lead the development and execution of global quality strategies for a high-volume automation and material handling systems portfolio. The role drives standardized, scalable quality systems across Jabil's global manufacturing workcells and coordinates quality across a multi-site, multi-partner ecosystem, from sub-assembly processes through final system integration and deployment.

Key responsibilities

• Define and execute a global quality strategy aligned with customer expectations, production demands and field performance, and report regularly on performance trends, field issues and systemic risks.
• Partner with Business Unit and Operations teams on cost optimization through process improvements and efficiency gains.
• Lead system-level quality engineering for electromechanical systems such as robotics, conveyor systems, gear assemblies, power modules and cable harnesses, and for PCBA manufacturing (SMT, soldering, inspection).
• Drive field failure analysis, root cause investigations and corrective and preventive actions using 8D, 5 Whys and DMAIC.
• Mentor quality talent, build a quality leadership pipeline, set measurable performance objectives and run performance reviews.
• Establish communication forums and convey technical quality issues clearly to operations, engineering and external partners.
• Report to the Global Quality Organization, with direct reporting to a Global Customer Quality Director or equivalent.

Required profile

• Strong knowledge of electromechanical systems and system-level quality engineering, including robotics, conveyor systems, gear assemblies, charging modules and cable harnesses.
• Understanding of PCBA and SMT quality engineering in industrial automation and material handling.
• Demonstrated expertise in structured problem solving and root cause analysis, including DMAIC, 8D, 5 Whys, FMEA, SPC and MSA.
• Ability to read and interpret business and technical documentation and regulatory requirements.
• Excellent written and verbal communication, and proven leadership in resolving global customer quality escalations.

Required skills

• System-level quality engineering and quality management systems
• Root cause analysis and structured problem solving (8D, 5 Whys, DMAIC)
• Field failure analysis and data-driven decision making