Human Resources Specialist – HR Operations & Benefits

About the role

We are looking for a People Solutions Center Operations & Benefits Specialist to deliver high‑quality HR services. You will handle employee inquiries, maintain accurate records in Workday and local systems, and support benefits administration while ensuring compliance and operational excellence.

Key responsibilities

• Respond to routine and complex employee inquiries across the employee life‑cycle, routing escalated cases as needed.
• Draft, process, and manage employment contracts, addendums, and other HR documents in line with legal and policy requirements.
• Maintain and update employee data in Workday and local HR systems, ensuring accuracy and supporting audits and reporting.
• Implement and sustain HR benefits programs, including health, retirement, and ancillary offerings.
• Collaborate with HR Business Partners for approvals, e‑signatures, and document updates.

Required profile

• Excellent written and verbal communication skills in French, English, and Spanish.
• Strong customer‑service orientation with problem‑solving abilities.
• Highly organized, detail‑oriented, and able to manage multiple priorities and deadlines.
• Experience working in a fast‑paced, service‑oriented environment.

Required skills

• Proficiency in Workday and HR case‑management systems.
• Strong understanding of HR data structures and document workflows.
• High proficiency in Microsoft Office (Word, Excel, PowerPoint).

What we offer

• Opportunity to work with a global HR team and influence workforce analytics.
• Access to continuous learning and professional development resources.