Jira System Administrator

About the role

Join NOV’s global IT team as a Jira System Administrator, responsible for the operation and optimisation of enterprise Atlassian platforms. You will support both Data Center and Cloud environments, ensuring high availability, performance, and secure integrations for users across the organisation.

Key responsibilities

• Administer Jira and Confluence Data Center environments, maintaining uptime and performance.
• Manage Jira Cloud instances, including user access, permissions, and Atlassian Access (SSO, domain verification).
• Configure and maintain PostgreSQL databases – backups, upgrades, and performance tuning.
• Support containerised workloads using Docker, Kubernetes (AKS), Rancher or similar tools.
• Monitor system health with Prometheus, Grafana and troubleshoot issues using logs and diagnostics.
• Handle plug‑ins, integrations and system upgrades with minimal disruption.
• Configure workflows, permissions and project‑level settings in Jira.
• Administer Jira Assets (Insight) for asset management and CMDB use cases.
• Create and maintain documentation and provide training to internal users.
• Support automation and continuous‑improvement initiatives across Atlassian platforms.

Required profile

• 3–5 years of experience administering Jira and Confluence in enterprise settings.
• Hands‑on experience with Jira Data Center and/or Jira Cloud.
• Linux system administration and basic Bash scripting.
• Strong knowledge of PostgreSQL (queries, backups, performance tuning).
• Experience with Docker and/or Kubernetes environments.
• Familiarity with monitoring tools such as Prometheus and Grafana.
• Excellent English communication for daily interaction with global teams.

Required skills

• Jira (Data Center & Cloud)
• Confluence
• Atlassian Access (SSO, identity management)
• PostgreSQL
• Linux administration
• Bash scripting
• Docker
• Kubernetes (AKS)
• Rancher
• Prometheus
• Grafana
• Jira Assets (Insight)
• API integrations