Key Account Manager – Pharmacies

About the role

Skintific is seeking a proactive Key Account Manager to lead relationships with major pharmacy chains across Mexico. You will be the primary commercial partner for modern‑trade accounts, driving revenue growth and ensuring the brand’s presence in stores aligns with Skintific’s high‑performance skincare vision.

Key responsibilities

• Develop and nurture strategic partnerships with leading pharmacy chains, modern trade, hyper‑markets and minimarkets.
• Achieve and exceed sales targets through sell‑in and sell‑out strategies, joint business planning and promotional execution.
• Negotiate commercial agreements, product listings and trade promotions to maximise visibility and volume.
• Collaborate with marketing and retail teams to implement trade‑marketing, visual merchandising and in‑store activation initiatives.
• Identify new distribution opportunities, expand the existing customer base and manage the full sales cycle from prospecting to post‑sale follow‑up.
• Monitor competitor activity, market trends and customer insights, providing actionable feedback to shape strategy.
• Prepare regular performance reports and participate in business reviews.

Required profile

• Minimum 4 years of experience in modern trade, key account management or branch management within FMCG, preferably in personal care, skincare or beauty.
• Proven track record of managing pharmacy or modern‑trade accounts and delivering consistent sales growth.
• Strong analytical mindset with the ability to forecast sales, build pipelines and generate market intelligence.
• Excellent negotiation and relationship‑building skills with a focus on long‑term partnership development.

Required skills

• Experience negotiating commercial agreements and trade promotions.
• Ability to develop joint business plans and execute account‑level strategies.
• Proficiency in sales forecasting, pipeline management and performance reporting.