Leisure Sales Manager

About the role

The Leisure Sales Manager will drive revenue for Viceroy Los Cabos by prospecting, soliciting and managing accounts within the leisure market segment. This role requires a deep understanding of hotel operations and the ability to build lasting relationships with clients to showcase the property’s unique experiences.

Key responsibilities

• Develop and maintain a full working knowledge of hotel operations, including Food & Beverage, Guest Services and Reservations.
• Execute a proactive sales solicitation program, initiating and following up on leads, and meeting or exceeding sales call goals.
• Invite and host clients for tours, lunches, entertainment and site inspections, highlighting key features and benefits.
• Manage the hotel’s sales management system to generate reports, enter business, block space and build accounts.
• Monitor top‑account production, evaluate market trends and adjust strategies accordingly.
• Participate in required MOD and Saturday office coverage, and adhere to sales expense budgets.
• Collaborate with the Director of Sales on promotions, special events and post‑event evaluations.

Required profile

• College coursework in a related field is helpful.
• Previous experience in a hotel or related hospitality sales environment preferred.
• Strong knowledge of sales policies, SOPs and ability to ensure team compliance.

Required skills