Regional Site Manager, SSD

About the role

Amazon is seeking a Regional Site Manager to lead its SSD (Sortation and Delivery) buildings across a defined region. The role oversees end‑to‑end operations, ensuring high‑volume order fulfillment on a 24/7 basis while maintaining safety, quality, and cost targets.

Key responsibilities

• Manage daily operations for inbound, outbound and on‑the‑road processes across multiple sites handling 70k+ units.
• Lead a team of 6+ managers and 50+ associates per site, driving performance against safety, productivity and cost metrics.
• Develop and execute talent plans, including hiring, performance management, learning, succession and employee engagement.
• Partner with Delivery Service Providers, Flex drivers, Transport & Sortation, Finance, Loss Prevention, IT, HR, ACES and Engineering.
• Present operational metrics to senior leadership and resolve gaps between performance and goals.
• Own the creation of workflows, SLAs and operational excellence mechanisms for the region.

Required profile

• Proven experience leading large, multi‑site logistics or transportation operations.
• Strong ability to hire, develop and retain top talent.
• Demonstrated track record of improving safety, service levels and cost efficiency.
• Excellent problem‑solving and decision‑making skills in a fast‑paced environment.

Required skills